Course Description
Care workers from diverse cultural and linguistic backgrounds bring strengths to aged care. For them, supporting residents from English-speaking backgrounds can present communication challenges. This insightful course explores the everyday realities faced by non-native English-speaking staff and offers practical guidance to navigate language barriers, improve mutual understanding, and foster meaningful relationships.
Delivered through Altura Learning’s engaging video-based format, this course ensures stronger learner connection and improved retention – making training more impactful, relatable, and easy to apply in real-world care settings.
Learning Outcomes
Learners will gain greater awareness of how cultural differences influence care delivery and discover strategies to respond with empathy, respect, and professionalism. By building communication skills and cultural sensitivity, care workers will feel more confident and better equipped to provide high-quality, person-centred care in an inclusive and supportive environment.
Course Code:
AOC17811-B-H-AUCPD Points:
0.3Course Availability:
Due to be released 18/12/2025Topics:
Person Centred PracticeLibrary:
Home CareCollection:
Care & Clinical