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Communication: Supporting Individuals

Course Description

Effective communication is essential to ensure safe, quality care. This course identifies the potential barriers to communication and explores strategies that can promote positive communication with those you support, based on their individual needs.

CPD: This course is worth 0.75 Continuing Professional Development Hours

Learning Outcomes

* Discuss the importance of effective communication for the delivery
of safe, quality care and support
* Identify potential barriers to effective communication when caring
for individuals with a variety of communication needs
* Recognise the importance of adapting communication approaches
and identify key strategies to support individual communication
needs

Course Code:
AOC17061-B-R-AU
Course Availability:
Available Now
Topics:
Activities of Daily Living
Library:
Residential Care
Collection:
Care & Clinical
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